Shipping policy
Shipping Policy
At ODORABLE, we are committed to delivering your order quickly and safely.
Order Processing Time
All orders are processed within 1–2 business days (excluding weekends and holidays).
Once your order has shipped, you will receive a confirmation email with tracking information.
During high-demand periods, processing times may be slightly extended.
Shipping Rates & Delivery Times
Delivery times depend on your location.
United States
Standard Shipping: 3–7 business days
Expedited Shipping (if available): 2–3 business days
International Orders
Standard International Shipping: 7–14 business days
Delivery times may vary due to customs processing.
Shipping costs are calculated at checkout.
Free Shipping
We offer free standard shipping on qualifying orders.
Tracking Your Order
Once shipped, you will receive a tracking number via email.
Please allow 24–48 hours for tracking updates to appear in the carrier’s system.
Shipping Delays
Occasional delays may occur due to:
Carrier issues
Weather conditions
High shipping volume
Customs clearance
While we do our best to ensure timely delivery, ODORABLE is not responsible for carrier-related delays.
Incorrect Shipping Address
Please double-check your address before placing your order.
If a package is returned due to an incorrect address, additional shipping fees may apply.
Lost or Stolen Packages
ODORABLE is not responsible for lost or stolen packages marked as delivered.
If this occurs, please contact the shipping carrier first. If you need assistance, contact us and we’ll do our best to help.
Damaged Orders
If your order arrives damaged, please contact us within 48 hours of delivery at:
Include:
Your order number
Photos of the damaged product
Photos of the packaging
We will resolve the issue as quickly as possible.
Contact Us
For any shipping-related questions, please email:
We aim to respond within 24 hours.